Privacy Policy

Last updated: 13 October 2026

Who We Are and Our Role as Data Controller

stagecruxly operates this website as the data controller under the UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed when you visit our site or interact with our services related to professional video operations, live signal management, content distribution, camera work and high-quality media feeds for broadcasting. Our registered address is Crawley Court, Winchester, Hampshire SO21 2QA, United Kingdom and you can contact us at [email protected] or +44 1962 823434.

Scope of This Notice

This privacy policy applies to all visitors to our commercial website, including individuals in the United Kingdom who browse pages, submit enquiries through the contact form, or otherwise interact with our online presence. It covers personal data collected directly from you and through automated means. It does not apply to third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect contact details such as name, email address and phone number when you use the contact form. Usage data including IP address, browser type, pages visited and timestamps are gathered automatically. Information about your professional interests in media feeds may be provided voluntarily. Sources include direct input from you, cookies and server logs. We do not collect special category data unless explicitly supplied in a contact message.

Purposes of Processing and Legal Bases

We process data to respond to enquiries on the basis of legitimate interests and consent where applicable. Site analytics and service improvement rely on legitimate interests. Compliance with legal obligations such as record keeping uses the legal obligation basis. Direct marketing occurs only with your consent. Each purpose is limited to what is necessary for operating our media services platform.

Whether Providing Data Is Required

Supplying contact details via the form is voluntary but necessary to receive a response. Failing to provide information may prevent us from addressing your query. Browsing the site does not require personal data submission although some automated collection occurs through cookies.

Cookies and Similar Technologies

We use cookies and similar technologies for essential site functions, analytics and preference storage. Details are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner. You can manage preferences through browser settings or the banner controls in line with PECR requirements.

Processors, Recipients and Legal Disclosures

Personal data may be shared with service providers such as hosting companies, email delivery platforms and analytics providers acting as processors under contract. We may disclose information where required by law, regulation or court order to authorities including law enforcement. No sale of personal data occurs.

International Transfers

Some processors may be located outside the UK. Transfers are protected by appropriate safeguards including UK approved standard contractual clauses and adequacy decisions where available. We assess risks and implement additional measures as needed to maintain UK GDPR standards.

Data Retention

Contact form data is retained for up to two years after the last interaction to handle follow-up enquiries. Usage logs are kept for twelve months for security and analytics. Legal or regulatory records may be retained longer where required. Criteria include necessity for the original purpose and legal obligations.

Security and Data Minimisation

We apply technical and organisational measures including encryption, access controls and regular reviews to protect personal data. Data collection is limited to what is relevant for the stated purposes. While we take reasonable steps we cannot guarantee absolute security against all threats.

Your Data Subject Rights

You have rights to access, rectification, erasure, restriction, portability and objection under UK GDPR. Requests can be made by emailing [email protected] or writing to Crawley Court, Winchester, Hampshire SO21 2QA, United Kingdom. We will respond within one month and may request identification to verify your identity.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You can object to direct marketing and profiling at any point. Opt-out mechanisms are provided in communications and via the contact form.

Right to Complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first at [email protected] to resolve concerns.

Children and Age Restrictions

Our services target professional users in the broadcasting sector and are not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware of such collection we will delete the data promptly.

Automated Decision-Making and Profiling

We do not engage in solely automated decision-making that produces legal or significant effects. Limited profiling may occur for analytics but it does not result in automated decisions affecting individuals.

Changes to This Policy

We review and update this policy periodically. The last updated date appears at the top. Continued use of the site after changes constitutes acceptance of the revised terms. Significant amendments will be highlighted on the website.